Music Product Diversity - Even more than a record store

Music Marketing Matters: Diversifying…

Last week I got a bee in my bonnet – yes, my part time job is subbing for Little Bo Peep… what of it? – about the lack of creativity in marketing music. Rather than just whinge and whine, though, I thought I should probably make an effort to turn things around. “Be the change [...]

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Music Marketing Matters: Diversifying Your ‘Product’

Free Air GuitarLast week I got a bee in my bonnet – yes, my part time job is subbing for Little Bo Peep… what of it? – about the lack of creativity in marketing music.

Rather than just whinge and whine, though, I thought I should probably make an effort to turn things around.

“Be the change that you want to see in the world” and all that motivational malarkey…

 

Music Marketing Matters

And it matters especially on Mondays, which is when I’ll be publishing my contributions to moving music marketing forward.

I have two simple goals for this series:

1. Provide ideas to market your music that offer something new and are practical for you to act upon,

2. Highlight examples of artists who are pushing the envelope in marketing their creations.

Today I can hopefully deliver on both of these, with a look at Amanda Palmer’s recent ~$1.2 million Kickstarter haul and what you can adopt from her methods.

 

Diversify Your Product

Whether or not you agree that music is a product, if you are striving to be any kind of career musician then you need to accept that it is vital to market your art according to similar principles that govern product and service marketing.

Standalone products are only sufficient if they have vast mass market appeal, which is something that rarely applies to music  (how many artists have made the big time with just one release, on one format?) So it falls upon you to offer your fans a wider variety. Not only variety in ways to experience your music, but also the live experience, the fan experience, and even varying the type of art that you make available.

Music Product Diversity - Even more than a record store

Image Source: Mela Sogono

Circling back to the curious case of Amanda Palmer, this million grossing Kickstarter campaign was a tour-de-force of artistic diversity. Here are some concrete actions that you can  pull from her success:

  • Format diversity - Know your audience. In many cases they will vary from pure digital downloaders to geeky speccy nerdy collectors (these are the folks that you especially need!). You need to offer a cheap and easy format for the former, a beautifully crafted limited edition vinyl for the latter, and anything in between that caters to what you know to be attractive to those purchasing your wares. Put out informal polls on social media, talk to your fans, ask in an e-mail newsletter… whatever it takes to find out what diversity people want and how you can give it to them.
  • Build in real world connections - It’s all too easy to be pulled into the digital world and build relationships exclusively with fans online. Palmer offered tangible real world connections to fans in cities across the world, baked into the decision to purchase her new music. Play to the themes of your music and match as many physical events to it as you can afford to deliver. Sound expensive? Cut your cloth accordingly and tailor events to where your fans can gather. Also note, people will often pay more for a real event… and they will feel more invested in your music for having done so. This is especially true if you make a visible effort to make the event special for them personally (song dedications, personalised gifts, private meet and greets…what else would you include?)
  • You are more than music - Heresy, I know, but you have a lot more to offer. What’s more, your fans know it and are more likely to part with their cash if you serve it up for them. Don’t panic, music is still at the core of what you do. But offer art work, lyrics/poetry, personal inspirations in the form of unique merchandise, video content, the work of others that you admire or with whom you have collaborated, and you start to stand out  from the crowd. You also have something to offer at higher price points, providing those who want to spend more a reason to do so. Look at Palmer’s art books as just one compelling example. For bonus points here, make some of the alternative products you offer limited edition. Those who snag them will feel an extra sense of accomplishment as your fan; those who do not will be on increased alert for the next time.
  • Make it community-based - What characterizes Palmer’s online successes (and they are very much in the plural) in particular is the sense of belonging that she evokes in fans. They remain fanatical (in the positive sense), yet there exists a kinship, a degree of equality, in their relationship with her. True, she has built this up over many years, but it can and should be applied right down to the level of brand new artists building fan bases in small towns.This is also a concept that can be applied to your product diversity. How can you make your live appearances more of a communal affair, rather than limit them to artist broadcasting? Playing more intimate gigs like house parties or word-of-mouth outdoor gatherings brings you closer to your audience. Bringing in fans to help you organize such events, with special access for them and a few friends, makes your music more communal. In the short term, these tiny events placed alongside larger, more standard shows, breed a healthy symbiosis between attendance of the two. Longer term, you’re making memories for fans on a one-to-one level, and their emotional investment is far more likely to yield a financial one.
  • Expand into other audiences – Less related to product offering, but nonetheless a useful action point to take from this example, is the idea of branching out into the audiences of other artists and creators. Collaboration is often a smart way to do this, as it breeds unique creations that are of interest to both sets of fans. Reciprocal offerings are another, with a contribution from one artist to your next project and you providing something for them in a similar fashion. Palmer offered books, art work, scripts, photography, and all manner of extras from fellow creators, ensuring cross over into many new networks.

Admittedly, Amanda Palmer has an established base of fans and  can already reach many more people than most independent musicians. But it was the diverse offerings and alignment of them with fan passions that helped her to move from a good Kickstarter campaign to a phenomenal one. $1 million is out of reach, but a healthy return on your investment in music is not.

Take away: Understand your fans’ desires, create a wide range of ways to cater to them at multiple price points, then deliver with passion and flexibility across as many networks as possible.

 

Over to you…

What did I miss? Are there better ways to diversify what you offer to your fans? 

Does the notion of having to go beyond the provision of music offend you as an artist? 

Let’s go at it in the comments section here. We’ll learn from one another and possibly have a good old scrap in the process! 

Engaging Art: How Threyda Deliver Stunning to Social Media

Synchronicity by Peter Westermann | Threyda.com

Synchronicity by Peter Westermann - Visit Threyda.com for more

A picture is worth 1,000 words, common wisdom has it.

So social media should make it easy for artists to share their work, right? Image galleries, slideshows, done…

…except there’s much more to it than that.

 

Copywriters are valued for a reason and engagement, though a notorious buzz word, is widely heralded on every social media blog from New York to New Zealand.

For artists, creating a visually stunning piece is just the first step on the road to sharing.

 

Social Success Story

Threyda, an arts collective based in Wisconsin, is one of the first visual artwork organizations that jumps to mind when I think of in terms of social savvy.

From a simple Twitter follow early last year, I’ve been prompted to move through to their Facebook page, from which I’ve regularly checked out the gorgeously presented artwork showcased on their website. Having not yet taken the plunge to buy a piece, I’m almost certain to do so at some point this year, as soon the right deal pops into my inbox via their regular, though not  annoyingly so, e-mail updates.

In summary: Threyda gets it. And they’ve got me.

 

The Whys & Hows

Caught In A Web - Fabian Jimenez - Threyda.com

For a relatively small group of independent artists, Threyda’s army of 11,000+ fans on Facebook and thousands of Twitter followers is impressive in itself.

Digging deeper, there are a number of practices that make the company a shining example to anyone seeking a wider audience for their art.

Here are just some of those best practices:

  • A Competitive Streak - Regular competitions that couldn’t be easier to enter. Post a new piece, have fans ‘Like’ the post, random winner picked. Hundreds of likes (which feeds into how often fans see their posts in the ‘Top News’ stream - more on that here) and plenty of attention for new creations, even from those that don’t win. Competitions encourage participation and return visits.
  • Adopt & Adapt – They’ve learnt along the way that each social media channel has its own potential and limitations. Initially posting to Twitter only through Facebook automation, this tweet showed their intention to adapt to a more interactive, Twitter-friendly approach. Though they still have some work to do on interacting with followers, the adoption of Twitpic and @ mentions to friends show the importance of learning and developing…
  • A Place To Call Home – Despite the many outposts, the (not so) humble website is the central hub of a web presence. These folks seem to get that, with a powerful and visually striking site that is clearly the best place to check out all the creations of each artist. The outposts of Facebook, Twitter et al then feed into this, offering tantalizing thumbnails and Twitpics of the work as a draw to view more angles and full archives back on the website, where visits can be accurately measured and sales more easily driven.
  • Call To Action – Threyda posts always let you know what their intention is. From transactional (“Save 50% at checkout”) to inspirational (“It’s never too late, go create!”), there is a reason for what they put out there and they explicitly state it at the close of their piece. Clear calls to act drive engagement and sales.
  • More Than a Feeling - Other than quoting 80′s power ballads, the reason I include this intangible quality is that Threyda create an aura around their web presence. In truth, it is principally fueled by their other-wordly artwork. But their supporting content, such as this blog reflection on a night snapshot from Cleveland, feeds into the ambiance that they exude. Aligning your style to your social media makes the whole experience feel consistent for fans across multiple platforms.

There are always new, innovative steps that we can take to develop our web presence and improve social media efforts. First, however, the foundations need to be set up strongly and the platform hierarchies clear. In looking at the web presence of Threyda, I find a solid base and flexible approach to new media that I think helps them better deliver their stunning art to the world.

 

And your good selves? What artists or collectives do you see utilizing social media channels effectively?

What aspects of Threyda’s example do you think could be improved?