Music Marketing Matters: Diversifying Your ‘Product’

Free Air GuitarLast week I got a bee in my bonnet – yes, my part time job is subbing for Little Bo Peep… what of it? – about the lack of creativity in marketing music.

Rather than just whinge and whine, though, I thought I should probably make an effort to turn things around.

“Be the change that you want to see in the world” and all that motivational malarkey…

 

Music Marketing Matters

And it matters especially on Mondays, which is when I’ll be publishing my contributions to moving music marketing forward.

I have two simple goals for this series:

1. Provide ideas to market your music that offer something new and are practical for you to act upon,

2. Highlight examples of artists who are pushing the envelope in marketing their creations.

Today I can hopefully deliver on both of these, with a look at Amanda Palmer’s recent ~$1.2 million Kickstarter haul and what you can adopt from her methods.

 

Diversify Your Product

Whether or not you agree that music is a product, if you are striving to be any kind of career musician then you need to accept that it is vital to market your art according to similar principles that govern product and service marketing.

Standalone products are only sufficient if they have vast mass market appeal, which is something that rarely applies to music  (how many artists have made the big time with just one release, on one format?) So it falls upon you to offer your fans a wider variety. Not only variety in ways to experience your music, but also the live experience, the fan experience, and even varying the type of art that you make available.

Music Product Diversity - Even more than a record store

Image Source: Mela Sogono

Circling back to the curious case of Amanda Palmer, this million grossing Kickstarter campaign was a tour-de-force of artistic diversity. Here are some concrete actions that you can  pull from her success:

  • Format diversity - Know your audience. In many cases they will vary from pure digital downloaders to geeky speccy nerdy collectors (these are the folks that you especially need!). You need to offer a cheap and easy format for the former, a beautifully crafted limited edition vinyl for the latter, and anything in between that caters to what you know to be attractive to those purchasing your wares. Put out informal polls on social media, talk to your fans, ask in an e-mail newsletter… whatever it takes to find out what diversity people want and how you can give it to them.
  • Build in real world connections - It’s all too easy to be pulled into the digital world and build relationships exclusively with fans online. Palmer offered tangible real world connections to fans in cities across the world, baked into the decision to purchase her new music. Play to the themes of your music and match as many physical events to it as you can afford to deliver. Sound expensive? Cut your cloth accordingly and tailor events to where your fans can gather. Also note, people will often pay more for a real event… and they will feel more invested in your music for having done so. This is especially true if you make a visible effort to make the event special for them personally (song dedications, personalised gifts, private meet and greets…what else would you include?)
  • You are more than music - Heresy, I know, but you have a lot more to offer. What’s more, your fans know it and are more likely to part with their cash if you serve it up for them. Don’t panic, music is still at the core of what you do. But offer art work, lyrics/poetry, personal inspirations in the form of unique merchandise, video content, the work of others that you admire or with whom you have collaborated, and you start to stand out  from the crowd. You also have something to offer at higher price points, providing those who want to spend more a reason to do so. Look at Palmer’s art books as just one compelling example. For bonus points here, make some of the alternative products you offer limited edition. Those who snag them will feel an extra sense of accomplishment as your fan; those who do not will be on increased alert for the next time.
  • Make it community-based - What characterizes Palmer’s online successes (and they are very much in the plural) in particular is the sense of belonging that she evokes in fans. They remain fanatical (in the positive sense), yet there exists a kinship, a degree of equality, in their relationship with her. True, she has built this up over many years, but it can and should be applied right down to the level of brand new artists building fan bases in small towns.This is also a concept that can be applied to your product diversity. How can you make your live appearances more of a communal affair, rather than limit them to artist broadcasting? Playing more intimate gigs like house parties or word-of-mouth outdoor gatherings brings you closer to your audience. Bringing in fans to help you organize such events, with special access for them and a few friends, makes your music more communal. In the short term, these tiny events placed alongside larger, more standard shows, breed a healthy symbiosis between attendance of the two. Longer term, you’re making memories for fans on a one-to-one level, and their emotional investment is far more likely to yield a financial one.
  • Expand into other audiences – Less related to product offering, but nonetheless a useful action point to take from this example, is the idea of branching out into the audiences of other artists and creators. Collaboration is often a smart way to do this, as it breeds unique creations that are of interest to both sets of fans. Reciprocal offerings are another, with a contribution from one artist to your next project and you providing something for them in a similar fashion. Palmer offered books, art work, scripts, photography, and all manner of extras from fellow creators, ensuring cross over into many new networks.

Admittedly, Amanda Palmer has an established base of fans and  can already reach many more people than most independent musicians. But it was the diverse offerings and alignment of them with fan passions that helped her to move from a good Kickstarter campaign to a phenomenal one. $1 million is out of reach, but a healthy return on your investment in music is not.

Take away: Understand your fans’ desires, create a wide range of ways to cater to them at multiple price points, then deliver with passion and flexibility across as many networks as possible.

 

Over to you…

What did I miss? Are there better ways to diversify what you offer to your fans? 

Does the notion of having to go beyond the provision of music offend you as an artist? 

Let’s go at it in the comments section here. We’ll learn from one another and possibly have a good old scrap in the process! 

Artist Answers: How Do I Propel My Kickstarter Project Funding?

Lynette Music: Funding debut album via Kickstarter

Photo Credit: Emma Rodrigues (click pic for site)

Artist Answers’ is a weekly feature that will help to deliver one of my three guide words for this year: Serve. I ask some like-minded creative types for their most burning new media questions, then set about providing some insight into the topics it raises.

This week, Parisian-based pop/folk (polk?!) artist Lynette jumps into the fray with a detailed question about Kickstarter campaigns. Currently in the last few days of a campaign on the platform, to fund recording of her debut album – you can listen to her music here and, if you dig, back the campaign here – Lynette asks the following:

“We started our Kickstarter campaign at the same time as a couple of other similar music projects and  noticed that one, with the same $25K target, met their goal sooner than we have. We have 1000+ Facebook “likes” to our Kickstarter page, while this particular project just cleared 800.  With what looks like more Facebook exposure, how could we translate that awareness into the $1-$50 donor level participation?”

 

Levels & Layers

As with the fluffy adage about a snowflake, no two Kickstarter campaigns are exactly alike. At least, they shouldn’t be, if the artist is truly seeking to build the project around their own particular fans and the community that they represent. That said, it can be more difficult to distinguish campaigns, especially those related to music, at the lower levels of rewards.

One of the crucial factors is to layer rewards so that each one offers something just a little sweeter than the last. Find the balance between having too many, which can overload a potential backer (paralysis by analysis), and creating enough to suit a number of single and  double digit level backers. The difference between just $10-15 is larger than it seems in this region, so be sure to throw in neat flourishes that will encourage and excite your backers.

Above all, focus on injecting these levels of your campaign with fun and making it accessible to all who wish to support you. Focus on the “every pledge counts!” mantra and show that you value each reward, by weaving some of your (soon to be) famed creativity into each level.

Some examples of neat little extras at these lower levels, that can be achieved with minimal expense to yourself, might include:

  • Handwritten, personalized thank you notes,
  • A link to their web presence and thanks for donating,
  • A blog post on your site, about or including the backer,
  • Smaller merchandise items, such as stickers, tattoos, pins, drink koozies etc,
  • Oddball random items of your own that are limited in number…song notes, guitar picks…I know someone who gave away socks used in the update video…. (you know who you are ;-)

 

Let the Music Play…

Of course, in all of the excitement about personalized rewards and creative merchandise, it can be easy to forget about the music.

Don’t! 

Your music is the crucial element of these lower reward levels, as it will be the core of what draws people in to support you. Plan to weave as many of your songs as possible into the fabric of your campaign video, project updates, social network promotions, and, of course, the end reward outputs.

Some additional thoughts:

  • At the very entry level rewards, up to $10, find ways to include perhaps a song or some advance streaming, so that not only those that pledge at the full album reward levels are included in the musical side,
  • Remember that you can send exclusive updates to just the project backers, something that you can communicate in the reward levels, so those who have not yet pledged understand that they get the inside track on the development of your songs once they back you,
  • Including exclusive previews of music can be exciting to media outlets such as blogs or local press, furthering your reach into their audiences and potentially bringing in curious new listeners, willing to back at the lower levels to explore further,
  • Your existing fans will likely pledge at a level that gets them the full album, regardless of the lower rewards. This effectively acts as a pre-order facility. Newer listeners, perhaps even first timers, however, often need an easier entry point. This  means staggering the music you have available so that they can listen to some for free, get on board, then commit at whichever reward point gets them the music they desire,
  • Also remember that once someone pledges, you have them on your updates list and they can be reached with new music, notifications, and any new rewards that you choose to add. This can be a useful way to bring new listeners into the fold, then persuade them to a larger pledge as their relationship with you and and your music develops.

A Note on Facebook

Facebook Music

Although the exposure that Facebook likes bring on a Kickstarter page is a valuable sharing resource, it appears only as a link on their Facebook Timeline  and the News Feed of their friends. Even visibility of the latter is questionable, given Facebook’s limiting EdgeRank algorithm (more on that here) and the clutter that we all wade through in our feeds nowadays.

Therefore, you should encourage fans to share the project and its page on Facebook and other social media, but not at the expense of the campaign content, which is what will ultimately sell the visitor on backing your project.

For greater reach and traction via Facebook, encourage your closest fans to post about why they have pledged, talk about their favorite aspects of your music, why they are anticipating the new songs…anything that communicates the passion and content acts as a better call to action than a simple ‘like and link’.

And Your Good Self?

Have you successfully funded your own artist project on Kickstarter? What kind of rewards did you offer at the $1-$50 levels to excite fans?

And fans, do you have any advice on what most attracts you to back a Kickstarter campaign? Have you seen artists doing anything especially creative at these levels?

What do you think of the reward levels on Lynette’s campaign?

As always, your input is greatly appreciated! 
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