Place & Persuasion: Go Where Your People Go

This post is one in a series called Man Your Virtual Merch Table, looking at how music artists can best use marketing practices to share their work and make life long fans. You can read the rest of the posts here or follow the #ManYourMerch hashtag on Twitter for more.

Euston Station Directions

Where are your people going? Image Credit: John Lucas

Last week we framed the way we will view the various subjects that the series will cover, in terms of the 4 Ps of the Marketing Mix.

Today, we move into more detail of the first in that mix, placement.

More specifically, we need to look at the places that your people go and how you can persuade them to join you on your artistic journey. 

 

Pick the Right Places For Your Music

Our prevailing analogy is to a physical merch table at a live show. As anyone who has been to a variety of concerts will attest, the level of visibility of said table can be anywhere from a tiny desk in a dingy corner of a small club, to a perfectly placed parade of merch in an unavoidable thoroughfare of the venue.

We see much the same variety from artists selecting where to place themselves on the web. Some pick all the right places, going where their people go, while others are scarcely to be found and lack even the most basic website or social media presence. Clearly, if your fans and potential listeners can’t find you online, you’re erecting barriers to your own career progression.

Unnecessary Barriers

Why erect unnecessary barriers to potential fans?

As an artist your music needs to be easy to find and access, in the places that people  want to access it.  

Note that this is not a green light to start a presence on any and every music platform and social network out there. Even with several members of a band manning these digital channels, the workload will be untenable, resulting in your web presence ending up outdated and inconsistent. Instead, you need to find the best digital spaces to direct people to from the main hub of operations, your own artist site.

As a minimum, you should establish the following digital locations for listeners:

  • Artist site - updated at least bi-weekly in some way. Include your story, news, photos, links  to other web outposts, and the best quality music you have (at least one or two tracks available for free).
  • Music streaming site - Bandcamp, SoundCloud, and ReverbNation all offer easy to use, well known streaming platforms. Make it clear to visitors that they can access more of your work there (or, even better, have the player plugged into your site).
  • Two social networks - Twitter and Facebook are obviously the most heavily used, but the main consideration should be whether or not your type of fan is actively using the platform. Social media channels act as outposts to more easily connect and converse with music fans, from which you can guide interested folks back to your music hub of choice.  Update them several times a week and always be listening.
  • Digital music store - Which retail channels you choose is (and will be!) a blog post all of its own. Suffice it to say, there needs to be a way for listeners to pay for your music when they know they like it. That could mean anything from iTunes links to a full webstore all of your own, just don’t make it difficult for people to spend money on you!

For some musicians these are obvious points and long established, but I see enough acts overlooking the basics to believe it needs stating. For both them and the more socially savvy artists, though, the entire web presence boils down to one driving factor: go where your people go.

Filter every new platform consideration and website development through the question “will this improve my connection to the types of people who like my music?” If you’re not sure, either do more research to understand the platform’s user base or disregard it and move onto the next one.

Inextricably linked to the question of placement is, then, that of people. What types will you encounter and how can you persuade them to delve deeper into your music?

 

Persuading the Right People

Pied Piper PersuasionOnce you understand who your people are, you have a far better chance of connecting with them in the right places and knowing how to communicate with them to build a lasting listener relationship.

One-to-one connections are increasingly important as the barriers between fans and artists crumble to essentially nothing, if you choose to embrace the channels that allow it. As this communication with fans is going to be more time-consuming than it has been in the past, you need to be more efficient in finding the right people in whom you can invest that effort.

Again, we can return to the analogy of a live concert and the spectrum of people passing by your merch table, potentially interested in learning more about you and perhaps even buying something. The crowd often ranges from those with a significant interest to some who are outright hostile towards your music, and everything in between.

This spectrum and the appropriate ways to engage the people on it will be the focus of the next post this week, as I’m already pushing the upper word limits of attention spans here. If you have questions on anything related to placement and where your web presence should develop next, ask away in the comments below.

Remember also to sign up for the inner circle of the Man Your Virtual Merch Table series via the email box below. You’ll receive the newsletter – in the works now – that includes exclusive insights and resources available only to subscribers.


The Paradox of Choice: Prioritize Your Web Platforms

Hitting the bullseye

Last  week I posted more in depth explanations of  the first two points on my original 12 point check list for developing your web presence.

Today, we’ll look more at the third point on the list: establishing the priority of your online platforms and the key elements that you’ll need to focus on as you develop them.

Photo Credit: wockerjabby

The Paradox of Choice

There are simply more platforms than you could ever hope to maintain. Whether websites, blogs, personal social networks, fan pages, Wikipedia entries, professional directories, or any combination of those, the choice is rather overwhelming…and it keeps growing every day!

The good news is that you really only need to choose and fuel a handful of these, perhaps even just a couple, to start building a web presence that will deliver tangible results.

How?

Pick the right platforms, then use them in the most time efficient and effective ways. 

What qualifies as the ‘right platform’ depends very much on your content, communication, and most importantly your end objective. Often, as in the paradox of choice, less can be more. It certainly makes sense to set out with only platforms that

For help in this area, tweet with the #CreatorQs hashtag or ask away on Facebook. Myself – or a cohort, of equal or greater value – will get back to you pronto (cowboy talk for within 24 hours).

Once your platforms have been decided upon, it’s time to move on to the key elements you choose to build into them. Identifying these will help concentrate your web presence development efforts on the factors that matter most, minimizing time and maximizing results.

Social Media Icons

In Your Element

How do you know what these key elements are?

This can be difficult to prioritize, especially if you haven’t spent a whole lot of time around social media, so here are some question sets to guide you:

Outcomes

  • What is the primary result that you want from your web presence?
  • From this, can you track back through the process of achieving it and extract secondary element goals?
  • At the start of that process, what inputs will a given platform need to get things rolling?

Example: You’re an artist with striking visual pieces available for purchase. The primary goal is to showcase your works and make sales. Tracking back from the sale, you’ll obviously need clear, simple transaction buttons in order to prompt and process payments. But people need to be stimulated to start that process, so you’ll also want elements that ensure prominent placement of high quality images, such as gallery sections or the ability to quickly pop images out to a larger version. And perhaps potential buyers would like to see what’s popular with others, as they make their decision, so a further element to add could be a rating system or a social network plug in that shows comments for each piece.

ToolsTools

  • What flexibility do you have with your ability to edit content? 
  • Will your ability to edit content limit the elements you can select? Do you need to enlist help to incorporate the key elements?
  • Have you explored the available tools (e.g. WordPress widgets, Facebook social plug ins, embedded media) so that you know what can be achieved? 

Extra Tip: Researching other sites in your field will allow you to draw out the best and worst of what can be done with your web presence. It may also make clear an area that has been critically overlooked by your industry, giving you a clear priority to exploit as you plan out your key elements. 

Photo Credit: Vitamin Sea

 

The big picture here: be present in as many of the online locales inhabited by your audience as time allows, as long as you can put enough into the platform to offer that audience some value.

If you can’t commit the required level of work to any given platform, better to have no profile there at all than an out of date one that leaves fans feeling abandoned. Concentrate your efforts on growing the core platforms that you select, using the key elements that drive towards your long term web presence objectives. By having a clear understanding of what moves you in the right direction and what is simply window dressing, you’ll be making the most of the time investment that goes into your online world.

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